Privacy Policy
Draft for review ยท Updated 18 October 2026
This page explains how the SoftSuite Chama website is intended to handle information. SoftSuite Chama is a product under SoftSuite, part of Aurora Labs.
1. Information you provide
This website currently provides contact links that open your email application. If you contact us, we may receive the information you choose to include, such as your name, email address, group details, and message.
2. Website analytics
Google Analytics 4 is planned for website usage measurement, but it is currently disabled in the website configuration. If analytics is enabled later, this policy must be updated to explain the data collected, applicable choices, and how analytics technologies are used.
3. How information may be used
Information sent to us may be used to respond to enquiries, discuss onboarding, provide requested assistance, and improve our services. We will not claim that information is stored securely or deleted on a particular schedule until those processes have been established and verified.
4. Sharing and service providers
Information may need to be handled by service providers used to operate our communications and website. Before launch, we will review the providers actually used and document relevant sharing and safeguards here.
5. Data retention and your choices
Retention depends on the type of information and why it was provided. You can contact us to ask about information you have submitted or to raise a privacy concern.
6. Security
We intend to apply reasonable technical and organisational safeguards. No website or method of transmitting information can be guaranteed completely secure.
7. Children and group records
Please do not send sensitive personal, financial, identity, or member records through this public website's email link. The privacy arrangements for the SoftSuite Chama application itself will be described separately where appropriate.
8. Contact
For privacy questions, contact info@softsuiteerp.co.ke.
This is a preliminary website policy, not a final legal review. It must be checked against the actual hosting, analytics, communications, and data-handling arrangements before launch.